Installation/Set Up
Is more than bolting the units to the wall, or uncrating Carts

We know about installing Mounting Systems
Our largest hospital installation was for 600 wall mount Systems and 125 Carts

We  understand healthcare needs 
We understand census counts and infection control (we have a professional we consult with).
We understand the potential impact of this work on your mission and on the patients
and that you have a projected go-live that we'd like to help you keep  

      
Wall Mount Units 
Enclosures/Cabinets and Arms

We Assess

  How the Systems will be used and by whom
  Can the System be installed where you'd like it and still work the way you 
          want in that location?  This requires a knowledge of ...
  How they function — range of movement
  Best mounting height for the most users ... caregiver efficiency
  How to make the finished installation look good

  .... and there's a lot more

For larger installations, especially, we are firm believers that, whenever possible, we should spend time in your facility and do a walkthroughto discuss the above points. Even if  we just talk on the phone, or if it's a single unit to be installed, we want to cover these points!

Carts

We Assess

Mobility Systems, whether you call them COWs or WOWs or Carts, also have issues during set up that need to be addressed

  Proper battery charging if a powered cart
  Re-seating all power connections ... they sometimes come loose during shipping
  Adjusting the lift mechanism
  Making the finished installation look good
                 

We Perform

  Based on the number of units to be installed and your go-live, we assign a one person
          or multiple-person crew ... our 600 unit installation had 4 people installing and 2 available
          for installations who were staging and doing data input for the hospital's inventory control
  We stage (pre-assemble) the Systems away from the point-of-care area of the installation 
          keeping the patient area cleaner and free of debris and reducing on-unit time!
  We are mindful of the environment and your mission — we use HEPA-filtered vacuums to
          clean the area of any debris we may have created
   When setting up carts, we do a thorough check of all components and all movement, 
           securing all power connections and cable-managing all cables/wire
   We plug in and charge carts for at least 4 hours before releasing them as ready-to-deploy
    For arms and enclosures we do thorough testing of all movable parts and make sure that
             all cables are tied and secured allowing the freedom of movement required without
             Interfering with that movement and without getting caught
    All installation technicians are fully insured and bonded 

In-Service

We Inform

Now that the Systems are set up and the computer equipment installed on them, we do an In-Service

  For the IT Department
  For the end users

We want to help you keep your trouble tickets to a minimum. So we do an In-Service to review the basics that the end users on the floor will need to know about using the system.

If there are powered carts, we talk about proper battery care. Did you know that a battery can last 3 to 4 years if it is kept plugged in whenever the cart isn't in use? And that one that is allowed to completely discharge too often can be dead in 3 to 6 months?

If you want, we can also be on-site during go-live to not only answer questions, but also to do any adjustments that may be discovered during the first actual use. Let's talk about your deployment or move.

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Get the complete picture from professionals. 
We Assess   We Inform   We Perform